Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

My Peugeot Electric Grinder won't work

9th January 2017 10:20

Q My Peugeot battery electric grinder won't work. I have cleared the paper corns from the chamber, replaced the batteries and hand rotated the grinder to ensure it was not locked up. I purchased it from Sur La Table but they won't take a product back after 60 days. I purchased it over 3 years ago. I use it constantly. The best on the market. I am willing to pay for the repair. Thank you.

A Hi Mike, Thankyou for your email but really sorry, we do not do a repair service and neither to the Peugeot agents. I don't know anyone who does. It may be that the motor has gone and as you say you are out of warranty on the electric motor. The grinder has a lifetime warranty but the motor only 2 years. Is the motor still going or not? If it is, it may be the grinder and you should go back to Sur La Table and ask them to claim on the warranty. .

Best wishes

Claire

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