Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

Pepper Mill Warranty Claim

30th May 2016 09:05

Q We have one of your pepper mills and unfortunately the connection between the vertical bar and the grinding mechanism is no longer fixed. We were given the mills as a wedding present back in 2000 but understand it is still under your comprehensive warranty. Can you please advise on the process for getting this excellent mill repaired. Kind regards, Andrew

A Hi Andrew, Thanks for your email. We are an online retailer of salt and pepper mills , and so sell quite a few brands. We are happy to help our customers in liaising with the manufacturers on any warranty claims so please let me know whether the mills were bought from us and we can help. Otherwise you need to let me know which brand of mill you have so I can direct you to the correct UK agents.

Best wishes

Claire

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