Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

Jammed Peugeot Pepper Mill problem resolved

7th December 2015 09:54

Q Hello. I wonder if you can help please. I have a pepper mill by peugeot but the grinders have stopped working. Have you got the address please for their UK head office so that I may send this to them for repair or replacement. Your help in this matter would be appreciated. kind regards Peter

A Hi Peter

Thanks for your email. You would normally need proof of UK purchase to action the warranty with the UK agents but you can give it a go! I would first check whether you have a peppercorn lodged in the grinding mechanism, however. If you give the mill a sharp tap on a surface that will not damage the mill body, this can dislodge corns. If you still have a problem, try a wooden kebab skewer and see if you dislodge anything.

Best wishes - Claire

A

Hi Claire, a s I have not got proof of purchase I tried plan "B". I hit the pepper mill hard on the chopping block. Nothing ventured nothing gained!

Hey Presto it now works fine again. Thanks for the advice.

Kind regards - Peter

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