Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

Peugeot Elis Pepper Mill with Rechargeable battery unit

27th October 2015 09:43

Q We have a Peugeot Elis pepper mill which we have had for around 4 years. It is now losing charge quickly and we followed your instructions for removing the batteries. However the batteries in our model seem to be in a sealed unit and we do not know how to remove. Could you advise what we should do as we love or grinder and we have a salt one as . Many thanks in anticipation of your help, Ann E

A Hi Ann

I am sorry about the delay in coming back to you. You are right that the battery is a sealed unit and I have asked the UK warranty agents whether a replacement unit is covered under the warranty and I am still waiting to hear. The terms are not clear. Do you know where you bought the mills? We have some replacement units here but they are like gold dust and we keep them for our own customers in case they have the same problem as you! We no longer sell these mills because of the battery change problem and now sell the Peugeot Elis Sense Mills which is an improved version of the mill. If you have your post code I can check my system and see if you are one of our customers.

Best wishes - Claire

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