Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

Activating a Guarantee

29th August 2006 18:17
We bought a set of the stainless steel Apollo salt and pepper grinders at the Good Food Show.... and now the salt grinder is not working although til now it has been fantastic. Please will you replace it under your lifeline guarantee?

Many thanks. Heather Roberts 29/08/2006


Hi Heather

We are not the manufacturers of the Apollo salt and pepper grinders. However, we do know the manufacturers well and I will ask them to deal with your request - it is them that offer the lifetime guarantee and we activate the guarantee if necessary on behalf of our customers.

Best wishes


Claire
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