Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

Why do Peugeot mills come partially filled with peppercorns or salt crystals?

11th February 2011 17:51

Two customers have recently questioned the fact that their Peugeot mills come partially filled - one queried whether it was second hand and the other was concerned about the mills not being clean.

1. Peugeot mills are filled in the factory in compliance with food hygiene standards. There is no need to worry about cleansliness.

2. Regarding the issue of whether this is confuses customers into thinking that the mill is in fact second hand, I have had a handful of customers coming to that conclusion over the years, but not many!. Peugeot fill the mills to give an indication to customers of the type of peppercorns and salt crystals that should be used in the mills. It helps us quality control the mills, too, as we do a test grind on each Peugeot mill we can before we send them out! The Peugeot Elis Electric mills are not pre filled but they do come with a small pouch of peppercorns or salt crystals so customers can still see the type of condiment to use. So if a customer remains concerned about the issues above, then an Elis is a good option.

Claire

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