Latest Customer Q&A

Claire - Salt and Pepper Mills PLUS

Do you ship salt and pepper mills to freight forwarders for overseas customers?

14th July 2010 14:53


This email is to make inquiry on the below question.

  • 1- Do you carry overseas? (though i already know of a freight forwarder that will pick my packages from you,since they ship lesser than any other courier and they are so effective in shipping my goods to me here in Queensland,Australia is estimated to be 3-4days) I have used their services in the past and it was splendid.
  • 2- Do you accept credit card for payment(my U.S.A Master and Visa card to be precise)?

Kindly let me know your comments on these, before I send the salt and pepper mills that I am interested in purchasing from you.


Thankyou for your enquiry

  • 1. Yes we do ship overseas. Whether this is by courier or post depends on the weight
  • 2. Yes, we accept USA registered Mastercards and Visa cards - for delivery paid by overseas cards, we would need some kind of additional proof of identity and delivery adddress for security reasons
  • 3. We deal with freight forwarders - we would just need full confirmation from you of who they were and authorisation etc to release the goods to them. This way we do not need to charge VAT as we need confirmation from them that they are exporting the goods from the UK.

Let me know if this is all the information you need.

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