UK Delivery Charges

Free delivery on all orders delivered to a UK mainland address.

For orders going by post, we also offer free delivery to Northern Ireland, Scottish Isles & Highlands, Isle of Man and Channel Islands. This covers 90% of our retail orders.

Occasionally larger orders to Northern Ireland, Scottish Isles & Highlands, Isle of Man and Channel Islands attract a courier surcharge and cannot be sent by post due to their weight/value. We reserve the right to pass on these charges but will not process your order before asking you to agree to such charges first. A single set of salt and pepper mills would not attract a surcharge.

UK mainland delivery within 3 days

Almost all UK orders are delivered within 3 days of them being received - non UK mainland addresses in particular may exceed this standard

The large majority of orders to retail customers are sent by post. Larger or more valuable items may be sent by courier - we will advise you in your confirmation email which to expect

If ordering out of office hours (mon-fri 9am - 5pm) , please take the next office day as the start time for this 3 day standard.

Very occasionally, the 3 day standard is not met. Whilst we do our very best, we do not guarantee a 3 day service. Please let us know immediately if it has not taken place.

UK Delivery Next Working Day

We offer a guaranteed UK mainland next working day delivery for an extra £10.

Orders need to be placed by 12 noon.

Please phone to use this service or add "Next Day" at the checkout.

If you need SAT delivery, please call

Delivery to non UK mainland addresses will be despatched the same day as they are ordered - if the order is placed before 12 noon - but delivery could take 2 days on the next day service. This is not a guaranteed service. It guarantees same day despatch only.

Signed for Delivery only

Deliveries by courier are only delivered when the goods are signed for unless you advise us that they can be left in a safe place. If this is the case, then please give instructions and please note that we cannot accept responsible for loss or damage after delivery.

If no one is in, a card will be put through the door giving instructions.

International Orders

Please phone for carriage charges and delivery details.

Receiving a Delivery

Please check the contents of your delivery straight away. Whilst damage or discrepanciest are rare, please report them to us straight away. If there is obvious packaging damage, please sign for "damaged packaging" at the time of receipt, if delivery is a signed for service.

Site Security Errors

We are moving web site to a new, more secure server. Apologies for any security error messages or other faults during the transition. Please PHONE and we will be able to help with any order or query.

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01363 881174

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Free UK delivery

No hidden costs

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